Privacy Policy

Last Updated: October 9, 2026

Vexorin Store respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit our website, make a purchase, or contact us.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

• Contact information: Name, email address, telephone number, and billing or shipping address.

• Order information: Products purchased, transaction details, order history, and information needed to process returns or refunds.

• Payment information: Payment-related information processed through our payment providers. We generally do not directly store complete payment card details when payment processing is handled by third-party providers.

• Device and usage information: IP address, browser type, device information, pages viewed, and interactions with our website.

• Customer communications: Information you provide when contacting our customer support team.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders.

• Arrange shipping and provide order updates.

• Process payments, returns, refunds, and exchanges.

• Respond to customer service requests.

• Maintain and improve our website and shopping experience.

• Detect and prevent fraud, abuse, and security incidents.

• Comply with legal obligations.

• Send marketing communications where permitted by law and, when required, with your consent.

3. Shopify and Third-Party Services

Our store operates on Shopify. Shopify and other service providers may process personal information to support website hosting, checkout, payment processing, shipping, analytics, customer support, and other store operations.

These providers may process information according to their own privacy policies and applicable legal requirements.

We do not control the privacy practices of independent third-party websites or services. Please review their privacy notices where appropriate.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to support essential store functions, remember preferences, understand website usage, and provide marketing or advertising services where enabled.

You may be able to manage certain cookie preferences through your browser settings or the consent tools available on our website. Disabling certain cookies may affect website functionality.

5. Disclosure of Personal Information

We may disclose personal information to service providers that help us operate our store, including payment processors, shipping providers, technology providers, and customer service platforms.

We may also disclose information when reasonably necessary to comply with applicable laws, respond to lawful requests, protect our rights, or address fraud and security concerns.

We do not represent that every third-party service follows the same privacy practices. Their processing is subject to their applicable terms and privacy policies.

6. International Data Transfers

Your information may be processed or stored in countries other than your country of residence, depending on the location of Shopify and our service providers.

Where required, appropriate safeguards will be used for international transfers of personal information.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal and accounting obligations, resolve disputes, and enforce applicable agreements.

We use reasonable measures designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

8. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, withdraw consent, or object to certain processing activities.

To submit a privacy request, contact us at cahoots_alpine_3f@icloud.com. We may need to verify your identity before processing a request.

We will respond in accordance with applicable privacy laws.

9. Children's Privacy

Our store is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. The updated version will be posted on our website with a revised date.

11. Contact Us

For questions or requests concerning this Privacy Policy, contact:

Vexorin Store
Email: cahoots_alpine_3f@icloud.com

Address:
456 Rue Saint Jacques
Saint Jean Sur Richelieu, QC J3B 2M3
Canada